MEXICO CITY — For some followers, going to Bad Bunny’s Estadio Azteca present Friday night time in Mexico City was a dream come true. But for others, it was a nightmare after they turned victims of a rip-off, with Ticketmaster Mexico canceling their tickets on the entrance to the present saying they had been pretend and a throng of offended followers on the door demanding to go inside.
Dozens of people that had arrived hours and a few days earlier — coming from totally different locations in Mexico and the U.S. — weren’t in a position to get inside Bunny’s fist night time in Mexico City, which additionally marks the tip of his tour.
Valeria Carrillo, a younger fan who got here from the seaside city of Isla Mujeres and stated she had paid over 9.000 Mexican pesos (some $455), was one of many unfortunate ones. She stood in line since early within the morning to be one of many first to get contained in the stadium. She couldn’t.
“I didn’t come all the way from Isla Mujeres to have this happen to me!” she instructed Billboard Español, in tears.
Some determined followers climbed over the primary gates of the stadium making an attempt to get inside however had been blocked by safety.
In a press launch posted Saturday, Ticketmaster Mexico admitted that “the problems with entry had been the results of an unprecedented variety of pretend tickets, which led to a not regular agglomeration of individuals and an intermittent operation of our system.
“The above generated confusion and complicated the entrance to the stadium, with the unfortunate consequence that people with legitimate tickets were denied access,” added the discharge.
Mexico’s Federal Attorney for the Mexican Consumer (PROFECO) stated it had opened an investigation and requested those that had been affected to current their grievance on an internet site offered by the establishment. By Friday night, PROFECO stated in the identical launch that solely seven individuals had submitted complaints, however extra had been anticipated.
On its finish, Ticketmaster stated it will refund ticket-holders who hadn’t been in a position to get into the venue and would additionally present further compensation of “no less than 20% of the price paid for the ticket, in accordance with the terms of article 92 Bis of the Federal Law of Consumer Protection, which states that right when a service is deficient or is not rendered.”
Issues with tickets delayed the present for almost 60 minutes. Originally scheduled for 9 p.m., it began at 10 p.m. But as soon as the lights went out, it was occasion time. Benito Ocasio Martínez took the stage in entrance of 85,000 attendees, with a slew of particular friends that included Bomba Estéreo for “Ojitos Lindos,” Chencho Corleone for “Me Porto Bonito,” Mora for “Una vez” and Jowell & Randy, with whom he sang “Safaera.” Bunny lastly introduced up his good friend and fellow hitmaker Jhayco for “Tarot.”
One of the highlights of the night got here when the Puerto Rican star paid homage to the late Mexican music idol Juan Gabriel by sampling his hit “Querida,” and later, when performing “Yo No Me Visto Así,” which additionally references “Querida” and Juan Gabriel in its lyrics.
For Bunny’s second Mexico City present on Saturday, PROFECO had personnel on the entrance to the stadium starting early within the afternoon, and there have been reviews on social media of followers with pretend tickets being turned away.